Here is a very good news for the job seekers because Jazz announced latest jobs 2023 in multiple locations of Pakistan, including Islamabad, Lahore, Karachi and other. This is a very good opportunity for the job seekers and whom who are looking for a successful career in future. From LearnALifeSkill platform you can get latest job updates, scholarship and internship updates. If you feel any problem while applying to this job you can contact us.
Jazz Jobs 2023 Details:
Jazz Pakistan is currently looking for these positions:
COMMERCIAL EXPERIENCE EXECUTIVE
Location: Gujranwala
Industry: Telecommunications
Description:
- Grade Level: L1
- Location: Gujranwala
- Last Date to Apply: 26th July 2023
What is a Commercial Experience Executive?
The Commercial experience executive is part of the commercial experience team reporting to the Commercial Experience Manager and deputed at an Experience Center.
What does Commercial Experience Executive do?
- Welcomes, guides and manages walk–in from the floor greeting.
- Develops the basic understanding of CRM system and all the portals linked with it.
- Handles customer queries at the experience centre and improves their experience by providing exceptional services.
- Holds the highest possible quality standards for customer facilitation.
- Maintains the product upsell from the experience centre.
- Initiatives to improve customer experience and ensure minimum average wait /service time.
- Develops the sureness and self-effacement required to serve our valued customers.
- Takes ownership and ensure timely resolution of customer complaints.
- Customer retention and churn management.
- Coordinates and follow up with multiple stakeholders for issue resolution.
- Ensures to achieve assigned monthly adherence/service/sales KPIs.
- Remains updated on current policies, procedures, promotions, products and value-added services offered by the Jazz.
Requirements
What are we looking for and what does it require to be Commercial Experience Executive?
- An excellent communication skills and interpersonal skills.
- Stakeholder management & effective communication skills.
- An individual with good Sale and services expertise.
- Hands-on with Microsoft office and communicating through emails.
- The individual should have the telecom product knowledge and hands-on expertise in customer management systems.
- Adept in stakeholder management for the closure of respective action plans while ensuring standardization across the board.
Benefits
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
SERVICE DELIVERY ENGINEER
Location: Lahore
Industry: Telecommunications
Grade Level: L1
Last Date to Apply: 26th July
What is a Service Delivery Engineer?
This role oversees the end-to-end delivery of technical solutions, ensuring adherence to project timelines, quality standards, SLAs, and client requirements.
What does a Service Delivery Engineer do?
- Collaborate with cross-functional teams, including but not limited to project managers, vendors, and sales channels to ensure smooth project execution and delivery.
- Act as the main point of contact for sales channels, addressing their project related concerns, providing regular updates, and managing internal/external client expectations.
- Stay up-to-date with industry trends, emerging technologies, and best practices in service delivery to drive continuous improvement within the team.
- Configuration of CE devices like Fortinet, Cisco, Juniper, Raisecom etc.
- In-house Testing of new products/services for viability.
This role reports directly to the Team Lead Service Delivery.
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements
What are we looking for and what does it require to be a Service Delivery Engineer?
- We strongly aim at recruiting a team member with a minimum of 3 years of experience and well-versed with the Fixed & Mobile networks, having strong knowledge of Cloud, IP networks & transmission networks, must have relevant certifications of CCNP, JNCIA, HCIP.
- Proven experience of BGP, OSPF, GRE, IPSEC, SIP, Routing, Switching, QinQ, IoT, and Cloud Technologies.
- Has a strong grip on MS Office Suit, especially MS Power Point, Word & Excel etc.
- He must demonstrate good presentation skills and be fluent in English & Urdu.
- Ability to build positive working relationships, both internally and externally.
- He/she should have demonstrated the ability to manage the utilization of resources, project plans, client expectations, and delivering high-quality solutions within defined timelines.
- Analytical mindset with problem-solving abilities to identify and address issues proactively.
- Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
EXPERT LEADERSHIP DEVELOPMENT
Location: Islamabad
Industry: Telecommunications
Grade Level: L3
Last Date to Apply: 23rd July 2023
What is Expert Leadership Development?
The primary responsibility is to design, execute, evaluate, and continuously improve the organization's leadership and management capabilities. Additionally, the role will act as a contributor towards the L&D team deliverables, which will cover a wide array of responsibilities that will be both strategic and operational in nature.
The role directly reports to Stream Head Talent Management, Learning & Performance and has no direct reports of its own.
What does Expert Leadership Development do?
Below mentioned responsibilities are carried out with the objective to efficiently manage organization change initiatives and achieve allocated targets through enhanced employee engagement, ensures 0 data loss and 100% data validity and accuracy for analytics, insights, and reporting, and caters training needs of the employees within the limits of the organization's policies and procedures, functional/departmental objectives, SOPs, and best practices.
- Partnerships with academic and digital institutes
- Leadership Development framework
- Content curation via Articulate Storyline and Rise
- Coaching and Mentoring framework
- Continuous 360 feedback exercises
- Talent Development Plan Planning and Execution
- Grade level curriculum
- Leadership Team Curriculum
- Learner Experience Platform Management
- Learning and Development Administration (Reporting Learning partner/vendor management LMS & LXP DigitalLearning partners Niche membership Budget monitoring and management
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements
What are we looking for and what does it require to be Expert Leadership Development?
Education and Experience:
- Bachelors or Masters in HR or related degree with 7+ years of experience
- Experience with Leadership and Management Development in corporations
- Experience in corporate and adult learning design
- Experience with Articulate E-Learning (Storyline and Rise)
- Experience of system and data management
- Experience in analytics & insights is a plus
Knowledge:
- Leadership and management development
- Business Acumen
- L&D Content Designing (Blended Learning, Micro-Learnings, Learning Paths)
- Practical knowledge of Learning Management System
- Practical knowledge of Learner Experience Platform
- Knowledge of skillsets and competencies
- L&D Analytics and Insights
- Good knowledge of organizational development behavioral theories
- Understanding of training consultants and related organizations
SENIOR ANALYTICS ENGINEER I (PRO ACTIVE PIPELINE)
Location: Islamabad
Industry: Telecommunications
Description:
Note: Through proactive pipelining, we are collecting profiles for upcoming future roles and you will be only contacted if your profile is shortlisted for this role which may not be currently open.
Grade Level: L3
Location: Islamabad
What is a Senior Analytics Engineer I?
We are looking for someone who has previously worked in the field of Analytics and can bring value to the Data Analytics team at Jazz by benefitting from previous engagements. The ideal candidate will be entrepreneurial, truthful, innovative, collaborative, and customer-focused, and must demonstrate these traits from previous experiences of these abilities. The candidate needs to have worked on multiple analytics platforms across various technologies.
You will be joining a team of diverse DWH functions with state-of-the-art technology stack with various project teams and will be reporting directly to Practice Lead.
What does a Senior Analytics Engineer I do?
- Successfully deliver projects needed for the department and liaise with other projects across Jazz in which Data Analytics is involved
- Identify the improvement areas in Data Analytics and propose solutions to fill those gaps
- Propose new technologies and methods that could benefit the Jazz Data Analytics
- Stakeholder management, both internal and external
- Not only deliver on the practice backlog, to improve standards and learning within the team, but also propose new values that could be incorporated in the practice
- Deliver on the functional backlog across the value chain, from Operations to Development to Reporting and Program Management
- Build and maintain data analytics solutions to meet the analytical requirements of the company
Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Read Also: Ministry of Energy Jobs 2023
Requirements
What are we looking for and what does it require to be a Senior Analytics Engineer I?
- Minimum 8 years of experience in Data Analytics domain
- Experience working in an agile environment
- In-depth and hands-on knowledge of Data Lake, Data Warehousing and Data Management
- Knowledge of solution architecture of complex analytical ecosystems including RDMS, BI, ETL, CVM, Data Lake, Real-time processing, unstructured data, etc.
- Understanding of working with various technologies and vendors like Teradata, Oracle, Cloud platforms, open source technologies, etc.
- Knowledge of implementation of futuristic analytical use cases such as data monetization, analytics as a service, data as a service, etc.
- Experience working with DevOps and Automation tools
- Working experience in one or more business areas and industries: Telecom, Retail, Financial, etc.
- Expertise in working on RFPs, legal, and contractual documentations
- Project management experience of delivering complex projects of varying nature such as upgrades, Greenfield implementations, migrations, etc.
Click Here To Apply Online
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